Managed Services · DevOps · VMware exit

Four core offers for teams dealing with operations, delivery or VMware exit.

This page is not a catalogue of everything we could theoretically do. It is the shortlist of four scenarios companies hire us for most often: operations takeover, DevOps-as-a-Service, VMware exit and FinOps governance.

Service desk ownership · 24/7 on-call · CI/CD + IaC · observability · FinOps governance

What we deliver in numbers

Fast snapshots with measurable outcomes. We can walk through full runbooks on a call.

Managed Services · Enterprise IT

24/7 managed operations without adding internal headcount

We own incidents, changes, patching and service desk workflows. Leadership gets transparent SLA reporting.

  • 100% SLA delivered
  • MTTR < 30 min on critical incidents
  • 2–4 weeks transition onboarding
DevOps-as-a-Service · SaaS

Faster release cycle without operational chaos

CI/CD, IaC, observability and release governance delivered as a managed SLA-based service.

  • 3x more releases per month
  • -55% change lead time
  • 24/7 on-call and incident response
AI & LLM · B2B

RAG assistant on internal data

Vertex AI, evaluation and guardrails. Sales gets personalized scripts from CRM.

  • 6 weeks PoC → pilot
  • -40% prep time per proposal
  • 3x more personalized pitches

These references are anonymized on purpose: architecture detail, stack and client context are shared after NDA or a qualified call. On the website we keep only verified outcomes and scenario type.

Proven impact across our services

Real metrics from Managed Services, DevOps-as-a-Service and 24/7 operations that our delivery teams replicate.

100 %

SLA delivered while running 24/7 operations for TietoEvry with zero downtime releases.

24/7 operations playbook

2 weeks

Time to first FinOps recommendations in enterprise environments – audit, governance and quick wins.

FinOps governance plan
Core Managed Services

Core Managed Services: proactive helpdesk and service desk

We build a service desk that combines best‑in‑class ticketing, a self‑service portal and clear SLAs to keep your operations predictable.

  • Unified request queue across teams
  • Automated escalations and availability reports
  • Self‑service knowledge base and onboarding
Ticketing

Centralised request management

We integrate email, chat and forms into a single queue so nothing is lost and everything is measurable.

SLA

Transparent response times

We define SLAs and prepare dashboards to track response, availability and satisfaction.

Knowledge

Self‑service library

We create a knowledge base and guides so your team can resolve common requests without waiting.

Product packages

These four offers generate most qualified conversations. Each is framed as a buyable first step, not an undefined consulting scope.

Core service

Managed Services Takeover

We take over 24/7 operations for critical systems including service desk, patching, incident response and regular SLA reporting.

  • Best fit for teams that cannot sustain both run and change with internal capacity.
  • Output: takeover plan, service ownership model, SLA and onboarding waves.
  • Typical takeover window: 2-4 weeks.

Open Managed Services offer →

Main service

DevOps-as-a-Service

Managed DevOps team with SLA for CI/CD, IaC, observability, release governance and operating stability.

  • Best fit for product teams that need faster delivery without operational chaos.
  • Output: bottleneck review, target delivery model and the first 6-8 weeks of implementation scope.
  • CI/CD, IaC, observability, on-call and security baseline under one cadence.

Open DevOps-as-a-Service offer →

Transformation

VMware Exit Workshop

A structured first step for teams that need to decide what to migrate, when to move it and how to control risk.

  • Best fit for license pressure, weak DR posture or uncertain cutover planning.
  • Output: workload sequencing, risk register, rollback logic and leadership pack.
  • First roadmap typically within 3 weeks.
Governance

FinOps Governance Sprint

A short sprint for teams that need cloud spend visibility, reporting discipline and stronger decision support around reservations or rightsizing.

  • Best fit for CFO/CTO leadership pairs or engineering teams under cost pressure.
  • Output: baseline, dashboard, quick wins and governance cadence.
  • First recommendations typically within 2 weeks.

Pricing and capacity are agreed after discovery based on environment size, SLA target and how much ownership you want us to take over.

Specialist modules attached to the core offers

These modules are not positioned as a separate catalogue. We attach them where they materially improve the main delivery scenario.

Each module supports operations takeover, DevOps delivery, VMware exit or FinOps governance.

Architecture & cloud infrastructure

We design and run hybrid/multicloud platforms that are secure, scalable and measurable.

  • Cloud discovery + target architecture (GCP, Azure, VMware).
  • Landing zone, network segmentation, zero‑trust connectivity.
  • Workload migrations, cutover/rollback, performance tuning.
  • DR strategy, storage tiers and backup policy.

Platform engineering & automation

We run the platform as a product with SLAs, backlog and self‑service.

  • IaC + GitOps (Terraform/ArgoCD), environment promotion.
  • Golden pipelines, test automation, release policy.
  • Observability, SLO/SLA and incident response.
  • Self‑service catalog + team onboarding.

Data platforms & AI/ML

Data platforms, pipelines and AI products built for audit and production.

  • Data readiness audit, governance, catalog.
  • ETL/ELT and streaming (Dataflow, Pub/Sub, Fivetran).
  • AI/ML & generative AI (RAG, Vertex AI, Gemini).
  • MLOps, quality monitoring, data security.

AgentOps Control Plane

Control plane for AI agents — cost, governance and audit visibility.

  • Trace & replay every run + cost dashboard.
  • Prompt versioning, dev/prod, change approval.
  • Policy engine (PII, allow/deny, kill‑switch).
  • Incident mode + audit export.

Learn more →

Security & compliance

Practical security from architecture to detection and audit readiness.

  • Security assessment and hardening (CIS, NIST, ISO 27001).
  • IAM governance, MFA, PAM, conditional access.
  • SIEM/SOC onboarding + detection rules.
  • Incident response playbooks + tabletop exercises.

FinOps & cloud economics

Cloud financial governance with forecasting and measurable savings.

  • FinOps baseline, tagging policy, budgets.
  • Chargeback/showback + CFO dashboards.
  • Savings plan (rightsizing, commitments, storage tiers).
  • Business case & TCO/ROI for leadership.

Managed operations & support (Core Managed Services)

Operations for critical services with defined SLAs and measurable uptime.

  • 24/7 monitoring, incident response, on‑call.
  • Patch management, backup checks, change management.
  • Service desk + knowledge base + SLA reporting.
  • Capacity planning + risk review.

Delivered as a retainer with defined SLAs or as a project engagement.

Case study spotlight is there to help with pattern matching. In the call we can map the closest scenario to your environment, ownership model and measurable targets.

Where to go next by scenario

Services usually sit at the end of discovery. To make the decision easier, some teams still need a playbook, a finance view or a direct contact route.

Playbook

Books, field guides and runbooks

If you need clearer baselines, scope framing or internal alignment, start with the Cloudpeakify Playbook.

Finance

FinOps, COT and market context

For teams under cost pressure, the finance dashboard and FinOps path provide decision support beyond the service page.

Webinars

Practical walkthroughs without marketing fluff

If you need to circulate the topic internally, use the webinar page first and come back with a sharper scope.

Contact

I want the discovery call now

If the scope is already clear and this is about operations takeover, DevOps or VMware exit, go straight to the contact form.

Engagement model

How we work with clients

  • Discovery workshop – align on goals, scope and priorities
  • Delivery roadmap – break the programme into sprints with clear outputs
  • Transparent reporting – burn-down, risks, financial overview
  • Knowledge transfer – documentation, enablement and shared operations
Engagement 01

Advisory Sprint

2–4 weeks focused on architecture blueprint, roadmap and business case.

Engagement 02

Build & Transform

Iterative delivery: IaC, pipelines, security, data and applications.

Engagement 03

Run & Optimise

Long-term operations, FinOps governance, incident response and regular reviews.

Case study spotlight

Selected deliveries that illustrate how we help clients in practice.

Fintech

Core banking migration

Moved critical transaction systems to GCP within 12 weeks, established HA architecture and FinOps guardrails.

  • Zero downtime transition
  • 42% operating cost reduction
  • Automated CI/CD & observability
Retail

Modern data platform

Built a unified BigQuery warehouse with realtime streaming and Looker reporting for 200+ users.

  • ERP, POS and e-commerce integration
  • Predictive inventory modelling
  • Data governance & catalog
Manufacturing

AI for predictive maintenance

Implemented IoT sensor monitoring, ML predictions and automated alerts to reduce downtime by 25%.

  • Data pipelines from production lines
  • Vertex AI models with MLOps
  • Operational dashboards & alerting
Featured product

OrderCore.ai: product engineering, platform and API-first checkout

OrderCore.ai should not sit as a minor mention. It is a larger product effort that shows how we combine product decisions, platform engineering and ongoing delivery.

  • API-first checkout and order orchestration
  • Integrations, platform iterations and technical refinement
  • One model spanning product, delivery and practical operations
Product

Fast iterations without losing direction

Product changes and technical decisions move in a short loop, without disconnect between business and delivery.

API

Ready for further integrations

The architecture is built for workflows, integrations and automation, not for a one-off demo application.

Run

Build and operations in one model

As with managed services, we hold the operational side as well, not only development sprints.

Additional current delivery

Alongside OrderCore.ai, we keep shipping smaller public references where iteration speed, clarity and maintainability are visible fast.

Hospitality

Penzion Hajenka

Web presence and digital support for a guesthouse and restaurant, with focus on clarity, maintainability and practical ongoing updates.

  • Ongoing web iterations
  • Content, structure and operational updates
  • Practical support for a smaller team
Open Hajenka website

Need to decide which scenario matters most right now?

In one discovery call we determine whether your highest priority is operations takeover, DevOps delivery, VMware exit or FinOps governance. Expect a concrete next-step proposal within a week.

We prefer service contracts with clear SLAs and explicit ownership boundaries. That is the fastest path to a measurable outcome.

Services

The fastest next step is a 30-minute discovery call with a defined scenario.